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This website contains answers to some of the questions most frequently asked by staff about the services provided by Information and Communications Technology. To find the answer to your question, enter your question or key words relating to your query and click Search.

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Results 1 - 10 of 392

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    1. HTML document How do I change my UniKey password?
      ICT/UniKey account management Date Updated: 10/04/2012
    2. How do I get a copy of Microsoft Office?
      You can download a copy of Microsoft Office 2010 for your University computer. Included in the package is: Word, Excel, Powerpoint, Outlook, Access and Publisher. For more information on these...
      ICT/Software Date Updated: 26/04/2012
    3. What software is available through the University?
      ICT provides a variety of software for use on University owned ICT equipment as follows. To request, download or view more information about the software packages available to staff, visit the links...
      ICT/Software Date Updated: 03/02/2012
    4. How do I set up my University email, calendar and contacts on my iPhone?
      You can set your iPhone to access your University Exchange email account, which allows you to send and receive emails and view your University calendar and contacts. To set up your University...
      ICT/Multiple services Date Updated: 28/03/2012
    5. How can I send a large file?
      You can send a large file by using the Large File Transfer Utility. ICT reccommends this as email is not a good method for sending large files to people. Several issues may occur: the transfer...
      ICT/Multiple services Date Updated: 23/02/2012
    6. How do I get a copy of Endnote?
      You can download a copy of Endnote for your home or University computer as long as you are a registered student at the University of Sydney or are employed by the University. When your association...
      ICT/Software Date Updated: 10/02/2012
    7. How do I view my email inbox sub-folders on my iPhone?
      By default, your email inbox is the only folder set to be downloaded or ‘pushed’ to your iPhone. If you want to view your email Inbox sub-folders, you will need to change your iPhone settings so that...
      ICT/Multiple services Date Updated: 28/03/2012
    8. How do I access my email from a web browser?
      Both Microsoft Exchange and Central Mail emails accounts can be accessed via a web browser. If you use Microsoft Exchange, you can access your inbox using Outlook Web App (OWA). OWA is best suited...
      ICT/Multiple services Date Updated: 28/03/2012
    9. Virtual Private Networking (VPN)
      In order to connect to the University network you’ll need to use VPN. VPN creates a trusted connection to the University network using secure encryption technology. It does this over whatever network...
      ICT/Internet and network services Date Updated: 28/03/2012
    10. How do I log in to Spam Manager? Updated
      If this is your first time logging in: Visit  https://spammanager-3.messagelabs.com    Click  Forgot your password . You will then need to enter your email address and wait for...
      ICT/Information security Date Updated: 14/05/2012

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